Comments on: 9 Best Live Chat Software for Small Business Compared (2025)

By: Dennis Muthomi

Dennis Muthomi — Wed, 30 Oct 2024 12:23:11 +0000

One thing I would like to add is to always set up “business hours” rules first. Even if you’re planning 24/7 support, it helps teams ease into things. Your customers will know exactly what to expect during the rollout.

By: Dayo Olobayo

Dayo Olobayo — Sun, 30 Jun 2024 18:54:59 +0000

In reply to Mrteesurez. That's a great point about WhatsApp being a convenient option. However, for businesses growing beyond a small scale, dedicated live chat software might offer features like canned responses, ticketing systems, and analytics, which can streamline your workflow.

By: Mrteesurez

Mrteesurez — Wed, 10 Jan 2024 17:11:18 +0000

I have never tried any of these live chat app except WhatsApp, it’s free and can be a great deal for a very small business or a beginner.

Livechat apps give users quick way to reach to support. Nice post.

But I think Livechat that uses AI will be good for user support.